Privacy Policy

Daisies & Dandelions Custom Designs LLC

Last updated: January 30, 2026

Daisies & Dandelions Custom Designs LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit, make a purchase from, or otherwise interact with www.daisiesanddandelionscustomdesigns.com (the “Site”), including through our Wix-hosted online store.

Information We Collect

We collect personal information in several ways, including when you browse our website, make a purchase through our Wix online store, sign up for emails, or contact us.

Personal Information You Provide

When you place an order, create an account, or contact us, we may collect:

Full name
Email address
Billing and shipping address
Phone number (if provided)
Order details and purchase history
Any personalization details you provide for custom products
Messages or inquiries you send through the Site

Payment information is processed securely by third-party payment processors through Wix. We do not store or have direct access to your full payment details.

Email Marketing & Newsletter Information

When you sign up for our newsletter or marketing emails through our website, we collect:

Email address
Name (if provided)

This information is collected via Wix forms and managed using Mailchimp. You may unsubscribe at any time using the link provided in our emails.

Automatically Collected Information

When you visit our Site, we may automatically collect certain information, including:

IP address
Browser type and device information
Pages viewed and actions taken on the Site
Referring website
Date and time of visit

This data is collected using cookies and similar tracking technologies.

How We Use Your Information

We use your personal information to:

Process and fulfill orders placed through our Wix online store
Communicate with you about orders, shipping, returns, or inquiries
Provide customer support
Send newsletters, promotions, and marketing communications (with your consent)
Improve our website, product offerings, and customer experience
Detect and prevent fraud or security issues
Comply with legal, tax, and accounting obligations

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

Contractual necessity – to fulfill purchases made through our online store
Consent – for email marketing and non-essential cookies
Legal obligation – for recordkeeping and tax compliance
Legitimate interests – to operate, improve, and secure our business, provided these interests do not override your rights

Sharing Your Information

We only share your personal information when necessary and with trusted third parties, including:

Wix – our website and ecommerce platform provider
Payment processors – to securely process transactions
Shipping carriers – to deliver your orders
Mailchimp – to manage newsletters and marketing communications
Analytics providers – to understand website usage and performance
Legal or regulatory authorities – if required to comply with applicable laws

We do not sell or rent your personal information.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including:

Order and transaction data: retained for up to 7 years for tax and accounting purposes
Email marketing data: retained until you unsubscribe or request deletion
Contact or inquiry messages: retained as needed for customer service purposes

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request corrections or updates to your information
Request deletion of your personal data
Object to or restrict certain processing activities
Withdraw consent for marketing communications at any time
Request a copy of your personal data

To exercise these rights, please contact us using the information below.